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Market Drayton

Patient Group - News


 AGM - 26/10/2016  

The Annual General Meeting (AGM) for the Patient Group went ahead on Wednesday 26th October 2016. Here is a summary of the meeting:


What happened at the AGM?


Thirteen patients met to hear Dr Jessica Sokolov give a presentation on Future Fit - the plan for health services in Shropshire.  Dr Sokolov is a GP at Drayton Medical Practice and Clinical Director of Women’s and Children’s Health for the Clinical Commissioning Group that has run Shropshire’s health services since 2013. 


Dr Sokolov said the biggest challenge facing Future Fit in Shropshire and Telford & Wrekin is the crisis in Emergency Care.  Having two small A&E units means it’s difficult to recruit staff, and doctors have to work one weekend in three rather than one weekend in twelve, as in larger units.  Future Fit has to include plans for A&E in a plan for health services overall.  The CCG are currently thinking about the options open to them and plan to begin a public consultation in December. 


A group including Shropshire and Telford & Wrekin CCGs and Shropshire and Telford & Wrekin Councils is also bidding for money to support a Sustainability and Transformation Plan that will combine health and social care.


Dr Sokolov answered questions from patients.  She said that the West Midlands Ambulance Service has been involved in all planning, and that patients will continue to be taken to the nearest A&E unit, including, for Drayton patients, the Royal Stoke University Hospital.  She hoped that pooling budgets for health and social care would enable better joined-up services to be developed.


Dr Sokolov’s presentation was followed by the AGM.  Our Chair, Roy Aldcroft said that feedback from the Patient Group resulted in improvements to the Practice’s phone system and appointments system, and that the Patient Group was keen for younger patients to join.


Our Treasurer, Gail Ackerley, reported that the balance in the Patient Group account currently stands at £757.01. 


The Practice Manager, Michele Matthee, was pleased that the Practice now had a full complement of GPs, for the first time in two years. 


The Community Care Co-ordinator, Chrissie Jupp, has developed links with many local community groups and hopes her role will continue to be funded.  


If anyone would like full copy of the minutes of the AGM, or the slides from Dr Sokolov’s presentation they should contact Roy Aldcroft via the Patient Group email address mdpatientgroup@gmail.com.


 Patient Group Meeting 23/06/2016 Top 


Summary of latest Patient Group meeting, held on 23 June 2016.


Telephone triage system

Some patients have continued to report concerns about the urgent appointment system and the Practice would like to increase the amount of time GPs have available to see patients.  So a new urgent appointment system is being introduced at the beginning of August and will be monitored for a trial period.  More information is available on the Practice website. The Practice is keen to hear patients’ responses to the new system.


Waiting area

The Practice is also reviewing the layout of the waiting area and how audio-visual information is displayed especially for patients with visual or hearing difficulties.


Community co-ordinator

Chrissie Jupp, the Practice’s community co-ordinator, meets regularly with community groups and services and can provide information about:

  • The Community Pain Management Service
  • the Butterfly system for identifying patients with dementia in hospital
  • Stroke Support Service
  • The Carers’ Project to support carers, organized by People2People.


Shropshire’s Social Choices website provides a directory of services relating to adult social care, housing and health https://www.shropshirechoices.org.uk/home/


Shropshire’s health service

Members of the patient group provide regular updates about developments in health services in North Shropshire and beyond. We heard reports on the uncertain future of the Richmond House surgery in Whitchurch, A&E departments in Shrewsbury and Telford and the proposals for urgent care centres in the market towns.  You can read more here http://nhsfuturefit.org/


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