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 Main Reception/Appointments: 01630 652158
Business / Health Professionals: 01630 658208
Prescriptions: 01630 655815 (recorded)
Fax: 01630 652322
 
DRAYTON MEDICAL PRACTICE &
Primary Care Centre 
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New CQC Inspection rating ( posted on Feb 20, 2017 )

We were recently re-inspected by CQC (Care Quality Commission) and have been given the Overall rating of Good, in all areas:

Electronic Prescribing - Go Live ( posted on Feb 7, 2017 )

From February 8th we will be switched on for electronic prescribing. There may be some delays as we adapt to the new process so please bear with us.

 

See below or the NHS website for more information on this change. To sign up please ask at your preferred pharmacy.

 

More GP Appointments released ( posted on Jan 13, 2017 )

Over the next two months we are working with NHS England to offer extra GP appointments.  This is because we know that there are times you want to be able to see a GP at short notice.  We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.

 

The extra appointments are bookable on the day by ringing reception on the usual number: 01630 652158 or by booking online, if you have an account.

 

If you haven’t yet signed up for GP Online Services simply call into the practice with a form of photo ID and proof of address.  We can sign you up there and then.  GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records.  Find out more about this on this website.

 

If you are not able to attend an appointment you have booked, for whatever reason, please let us know.  We can then offer that appointment to someone else that needs it. We have a dedicated 24 hour cancellation line 01630 692900, or you can use your online account.

 

Please remember to let us know an up to date mobile number so we can text you a reminder for any future appointments.

Primary Care Survey ( posted on Jan 4, 2017 )

A survey regarding Primary Care Services is currently out, giving patients across Shropshire the opportunity to offer some feedback and insight into GP services in the region.

 

Printed copies are available from our Main reception, or the survey can be completed online here.

 

Please note this survey has not been created by Drayton Medical Practice and is available to all members of the public who are registered with a GP in Shropshire.

Did Not Attend Data 2016 ( posted on Jan 3, 2017 )

The final figures for non-attended appointment have been audited and added to the spreadsheet here.

 

As can be seen 2016 was a record breaking year - unfortunately. With the highest level of DNA rates we've ever recorded.

 

The total number of lost appointments for GP & Nurses combined is near 5,000 for the year in total.

 

We try all we can to remind patients to attend their appointments; if you cannot attend, please cancel your appointment. 5,000 appointments lost contribute greatly to the average wait for an appointment for all patients.

 

You can cancel via your online account, by calling the cancellation line on 01630 692900 or over the counter at reception.

 

We have started to send out text reminders for valid mobile numbers - let us know your number here.

 

Hopefully a versatile reminder service will help reduce the DNAs in 2017

Texting Service ( posted on Dec 30, 2016 )

Starting in the New Year we will be sending out SMS (text) reminders to patients the evening before they have an appointment. This relies on us having a correct number recorded for a patient.

 

For the first week only routine GP appointments will be sent out, this will be expanded to include all Nurse and other staff memebers' appointments during January.

 

In the near future patients will also be able to cancel their appointments by text and we will expand the types of messages we send, from reminders about reviews, simple questionnaires and other features.

 

If you want to let us know your mobile number or update it, you can tell us when in the Surgery or complete this simple online form.

 

If you wish to opt out of this service, please let us know and your records will be flagged and no further texts will be sent unless you change your mind.

 

Any feedback regarding this service is welcome.

 

Joe - IT Supervisor

Patient Group AGM - Update ( posted on Nov 16, 2016 )

The AGM for our patient group took place a few weeks ago, please see their pages for a full summary of the meeting

Patient Group AGM ( posted on Oct 17, 2016 )

Patient Group meeting poster

Half Day Closing ( posted on Oct 3, 2016 )

The Practice will be closed for the afternoon of Thursday 6th October 2016 for mandatory training.

 

If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on

 

0333 222 66 55

Appointment System Changes ( posted on Jul 11, 2016 )

From August 2016

 

The Practice has taken on board comments from our patients and Patient Group. As a result we are going to trial some changes to our appointment system from August 2016. Further changes may be introduced over the forthcoming weeks of the trial.

 

The following appointments will be offered:

 

1)    A routine appointment with a Doctor, up to four weeks ahead*.

 

2)    A routine appointment with a Nurse, Healthcare Assistant or Phlebotomist

 

3)    A Same Day Appointment

 

4)    An appointment with a nurse in the Minor Illness Clinic (For anyone with minor ailments such as a sore throat or chest infection).

 

5)   An emergency appointment, if you feel that your symptoms cannot wait until the following day or for a routine appointment. You may be asked to come to the Practice by a specific time, to book in and wait, to discuss a single problem only. You will be seen by one of the doctors working that day.

 

6)    A telephone appointment with a GP, either on the day or routinely.

 

7)    Home Visits - We encourage patients to come to the surgery, where we have the proper equipment and facilities available. We do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30. A visit cannot be guaranteed by the receptionist as a doctor will telephone you to carry out an assessment with you.

 

Please be aware the Doctors have instructed the reception staff to ask you the nature of your problem in order to signpost you to the most appropriate type of appointment.

 

Out of Surgery hours, please call Shropdoc on 0333 222 66 55

 

*Routine GP appointments can be booked online, ask at reception for details.

Welcome Back Dr Sokolov ( posted on Jun 10, 2016 )

 

On Monday 20th June, we would like to welcome back Dr Sokolov following her recent maternity leave. She will be available for appointments on Mondays, Tuesdays and Thursdays.

Half Day Closing ( posted on Jun 10, 2016 )

 

The Practice will be closed for the afternoon of Tuesday 21st June 2016 for mandatory training.

 

If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on

 

0333 222 66 55

Bank Holiday Closing ( posted on May 27, 2016 )

 

The Practice will be closed on Bank Holiday Monday 30th May.

 

If you require urgent medical assisstance which cannot wait until the Practice reopens, please call Shropdoc on

 

0333 222 66 55

Bank Holiday Closing ( posted on Apr 22, 2016 )

 

The Practice will be closed on Bank Holiday Monday 2nd May.

 

If you require urgent medical assisstance which cannot wait until the Practice reopens, please call Shropdoc on

 

0333 222 66 55

Sad News. ( posted on Apr 7, 2016 )

 

Further to the announcement in the Shropshire Star, it is with great sadness and deep regret that Drayton Medical Practice would like to confirm the very sad loss of our colleague and friend Helen Erzincanoglu.

 

Helen joined the Practice as a Practice Nurse in November 2002 and rose to be a very well respected and diligent member of the team, subsequently becoming our Nurse Manager. Helen was loved and admired by both patients and the staff who worked with her.

 

In the Summer of 2013 Helen needed to retire on medical grounds. Her sunny disposition, ready smile and willingness to help others are still greatly missed.

 

All at the Practice extend our deepest sympathies to her husband Salih and the family.

 

A book of condolence is available at reception for those who wish to pay their respects.

Half Day Closing ( posted on Apr 7, 2016 )

 

The Practice is closing for the afternoon of Wednesday 13th April for mandatory training.

 

If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on

 

0333 222 66 55

Easter Closing ( posted on Mar 18, 2016 )

 

The Practice will be closed over the Easter Period on Friday 25th March and Monday 28th March.

 

If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on

 

0333 222 66 55

It's a boy. ( posted on Feb 5, 2016 )

 

We would all like to congratulate Dr Sokolov and family on the safe arrival of their new baby boy.

Good Bye Dr Dean. ( posted on Jan 15, 2016 )

 

Dr Dean has now decided it is time for him to leave Drayton Medical Practice so he can pursue his specialist interest in Dermatology. He will be leaving us at the end of February. We wish him all the best for the future.

 

...........

 

In early 2014, Dr Awad came to the surgery as a Registrar GP. Now she has fully qualified we are delighted to announce she will be joining our team in March.

Christmas & New Year Closing ( posted on Dec 23, 2015 )

The Practice is closed over the festive period on Friday 25th and Monday 28th December for Christmas.

 

We are also closed on New Years Day, Friday 1st January 2016. If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on:

 

0333 222 66 55

New SHROPDOC Telephone Number ( posted on Oct 13, 2015 )

From today (13th October 2015) the contact number for Shropdoc - the Out of Hours Service has changed.

 

Please call

 

0333 222 66 55

 

for urgent health care when the Practice is closed.

 

For life threatening emergencies, always dial 999

Half Day Closure ( posted on Sep 3, 2015 )

 

The Practice will be closed for the afternoon of Tuesday 6th Oct for mandatory training.

 

If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on

 

08444 068 888

Bank Holiday Closing ( posted on Aug 20, 2015 )

The Practice will be closed on Bank Holiday Monday 31st August 2015.

 

If you require urgent medical assisstance which cannot wait until the Practice reopens, please call Shropdoc on

 

08444 068 888

Half Day Closing ( posted on Jun 8, 2015 )

The Practice is closed for the afternoon of Wednesday, 17th June, for mandatory training.

 

If you require urgent medical assisstance which cannot wait until the Practice reopens, please call Shropdoc on

 

08444 068 888

Bank Holiday Closing ( posted on May 15, 2015 )

 

The Practice is closed on Bank Holiday Monday 25th May

 

If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on

08444 068 888

CQC results ( posted on Apr 21, 2015 )

The Practice has been assessed by the Care Quality Commission (CQC) and it's acheivement status can be viewed here:

 

Half Day Closure ( posted on Apr 21, 2015 )

The Practice is closed for the afternoon of Thursday, 23rd April, for mandatory training.

 

If you require urgent medical assisstance which cannot wait until the Practice reopens, please call Shropdoc on

 

08444 068 888

Easter Closing ( posted on Apr 2, 2015 )

 

The Practice is closed over the Easter period on Friday 3rd and Monday 6th April.

 

If you require urgent medical assisstance which cannot wait until the Practice reopens, please call Shropdoc on

 

08444 068 888

Christmas and New Year closing ( posted on Dec 12, 2014 )

The Practice is closed over the festive period on Thursday 25th and Friday 26th December for Christmas. We are also closed on New Years Day, Thursday 1st January 2015.

 

If you require urgent medical assistance which cannot wait until the Practice reopens, please call Shropdoc on

08444 068 888

Half Day Closure ( posted on Oct 22, 2014 )

The Practice is closed today (22nd October 2014) for mandatory training, for half a day from 12 noon.

 

If you require urgent medical assistance which cannot wait until the Practice re-opens, Please call Shropdoc on:

 

08444 068 888

Online Medication Ordering ( posted on Oct 22, 2014 )

As detailed in the news item below, the facility to access a 'live' view of your repeat medication, order and track orders is now available via your VISION ONLINE account.

 

Please see below for further details.

 

We will continue to offer the ability to order medication via this website for now, but we strongly urge for you to switch over to the online services method as it is more convenient, easier and will save both patient and practice time.

Improvements to Online Services ( posted on Sep 30, 2014 )

From October 2014 there will be upgrades made to the facilities we offer via Online Service, please see below for details

 

In line with the Government’s policy to provide all patient’s in England with online access to details of their medical records, we will be upgrading the facilities we offer as a Practice on the Vision Online webpage.

 

If you haven’t yet signed up for an online account, you can pre-register on this page, or by picking up and completing a form at the Practice.

 

Currently your online account allows you to make a routine appointment with a GP and view or cancel any appointments that you have booked with us.

 

Ordering repeat prescriptions is currently carried out on the Practice Website, here.

 

2 new facilities will be introduced soon:

  • Ordering repeats via the Vision Online account
  • Viewing a complete medication history, along with allergies and adverse reactions via the Vision Online account.

We are planning the following changes over the coming months:

  • Switch on the facility to request any active repeat medication from your Vision Online account. This will allow you to see a ‘live’ view of your currently available repeat medicines and simply tick to request any that you need. This facility will also have a ‘free-text’ comment box for messaging regarding your medication.

Intended date of activation: Mid-End October 2014

  • Train relevant staff (reception and prescription clerks) in the changes to online systems and raise all staff awareness of the proposed changes.

Intended date for completion: Mid-End October 2014

  • Email all current users of Vision Online with details of the changes.

Intended date for completion: Mid-End October 2014

  • Run several patient awareness sessions in the reception/waiting area, giving patients a chance to ask questions and sign up for online services.

Intended dates: To start in October with sessions throughout the 2014-15 year.

  • When available from our clinical supplier we will enable the facility for all online account holders to view their entire medication history along with any allergies or drug reactions we have recorded. This facility can be expanded to allow patients to view other aspects of their medical records (e.g. immunisations or lab results) if requested by the patient and agreed by the patient and a GP at the Practice.

Intended date for activation: End Decemeber 2014

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