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 Main Reception/Appointments: 01630 652158
Business / Health Professionals: 01630 658208
Prescriptions: 01630 655815 (recorded)
Primary Care Centre 
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Practice Zero Tolerance Policy

 Violent/Abusive Patients


The Practice takes it very seriously if a member of staff, one of the doctors or nursing team is treated in an abusive or violent way.

The staff understand that ill patients do not always act in a reasonable manner and will take this into consideration when trying to deal with a misunderstanding or complaint.

On the other hand, aggressive behaviour, be it violent or abusive, will not be tolerated and may result in you being removed from the practice list and in extreme cases the Police being contacted.


Modern Slavery Statement

Section 54 of the UK Modern Slavery Act (2015) requires commercial organisations operating in the UK with an annual turnover in excess of £36m to produce a ‘slavery and human trafficking statement for each financial year of the organisation’.


Organisational Structure and Business


Our Health Partnership is one of the UK’s biggest GP partnerships. It brings together 52 surgeries in the Midlands and Shropshire. By using our shared expertise to tackle the challenges of GP practice today, we can keep local surgeries thriving and provide the excellent care that our patients need now and into the future.


Our approach to slavery and human trafficking

 We are committed to tackling modern slavery within every part of our business and its supply chains. Our Anti-slavery statement, in combination with the establishment of effective policies, demonstrates our commitment to the issue of modern slavery and ensures that appropriate and coordinated action is taken throughout the business.


Due diligence

We have taken action to understand and address the risks of modern slavery within our operations, including:

  • The development of robust processes around whistleblowing, grievance, disciplinary and bullying and harassment policies, to provide both staff and patients with assurance that  modern slavery concerns will be raised and dealt with appropriately
  • Staff training and increasing awareness of modern slavery, on how to spot signs and raise complaints within the organisation, and monitoring the delivery of this training to staff
  • Putting in place Strict standards for conduct in the workplace, mirroring the NHS code of conduct, as referenced within our staff handbook and code of conduct policy
  • Ensuring inappropriate employment practices are avoided by adhering to our Illegal Working Prevention, DBS, and Recruitment policies, to ensure identity checks, DBS, qualifications and references are in place
  • Continued development of policies around safeguarding

Protection and Use of Your Information

 Your Records Are Safe With Us  


We ask for information about yourself so that you can receive the best possible care and treatment. We keep this data, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information. It also may be needed if we see you again.

We only use or pass information about you to people who have a genuine need for it. Whenever we can we shall remove details that identify you as an individual.

Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information.

If at any time you would like to know more details about how we use your information you can speak to:

Mrs. Michele Matthee - Practice Manager on (01630) 652158


For further information please refer to the leaflets held in Reception entitled "Your Records are Safe with Us".


Doctors' Equipment Fund

 Please Help Us To Help You


To deal with the demands for better patient care, the doctors have found that modern and up to date equipment is essential. With this in mind, the doctors have set up an equipment fund that patients can donate to.

The items purchased from this fund are for the benefit of all our patients and are very much appreciated.

Cheques should be made payable to:

The Doctors Equipment Fund which can be posted c/o The Practice Manager.

GP Earnings



All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice. 


The average pay for GPs working in Drayton Medical Practice in the last financial year was £51,805.  This is for 2 full time, 10 part time, 4 salaried GP’s and 2 locums.


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