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 Main Reception/Appointments: 01630 652158
Business / Health Professionals: 01630 658208
Prescriptions: 01630 655815 (recorded)
Fax: 01630 652322
 
DRAYTON MEDICAL PRACTICE &
Primary Care Centre 
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Emergency Appointments

PLEASE CALL 01630 652158

The Practice has taken on board comments from our patients and Patient Group. As a result we are going to trial some changes to our appointment system from August 2016. Further changes may be introduced over the forthcoming weeks of the trial.

 

The following appointments will be offered:

 

1)    A routine appointment with a Doctor, up to four weeks ahead*.

 

2)    A routine appointment with a Nurse, Healthcare Assistant or Phlebotomist

 

3)    A Same Day Appointment

 

4)    An appointment with a nurse in the Minor Illness Clinic (For anyone with minor ailments such as a sore throat or chest infection) - see below.

 

5)   An emergency appointment, if you feel that your symptoms cannot wait until the following day or for a routine appointment. You may be asked to come to the Practice by a specific time, to book in and wait, to discuss a single problem only. You will be seen by one of the doctors working that day.

 

6)    A telephone appointment with a GP, either on the day or routinely.

 

7)    Home Visits - We encourage patients to come to the surgery, where we have the proper equipment and facilities available. We do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30. A visit cannot be guaranteed by the receptionist as a doctor will telephone you to carry out an assessment with you.

 

Please be aware the Doctors have instructed the reception staff to ask you the nature of your problem in order to signpost you to the most appropriate type of appointment.

 

Out of Surgery hours, please call 111


MINOR ILLNESS NURSE appointments are available to book on the day for our minor illness clinic. This is a nurse run clinic where patients who have minor illnesses can be treated. Patients with the following conditions may request to see the minor illness nurse instead of going through the Emergency Appointments.

 

Minor Illnesses include (not an exhaustive list):

  • Chest & throat infections
  • Ear discharge or infection
  • Fevers
  • Conjuctivitis
  • Infected boils or bites
  • Urinary Tract infections (please provide a urine sample when attending your appointment)
  • Sinusitis
  • Styes
  • Thrush or vaginal discharge

We appreciate that it is not always easy to give details to a receptionist who is not medically qualified, but all our team adhere to a strict protocol that is designed to help you receive treatment from the most appropriate clinician.

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