Vacancy for Prescription Clerk

Posted by: lisalee - Posted on:

We are seeking an enthusiastic, organised and motivated Prescription Clerk to join or friendly reception team.

Main duties of the job

The Prescription Clerk provides support to our Clinicians in the receipt and preparation of repeat prescriptions for our patients. You will be the main point of contact for enquiries about prescriptions from patients, community pharmacies, and hospitals. A good telephone manner and excellent communication skills are essential.

Main duties of the role

To process, all repeat items of medication sent in by patients using the various protocols in place. This includes voicemail requests, Email requests, Online requests, Paper requests.

To liaise with patients, pharmacies, nursing/residential homes, hospitals and other outside agencies regarding queries and requests.

To ensure repeat medication is issued in line with Practice protocols that are in place, and when queries are raised that they are dealt with in the best way and given to the appropriate person.

To ensure that any queries on medication are highlighted to the Pharmacy technician or the relevant GP.

Identify patients requiring a medication review and forwarded on either to the GP, Pharmacy technician or Administration department.

Please see attached link for further information on this position.