A friendly, helpful service when you need some extra support in your daily life

A Community and Care Co-Ordinator is based in your local GP Practice. They assist patients in need of help, support and advice by signposting them to other useful services. Community and Care Co-Ordinators work with the NHS, the Council and voluntary services and have become local experts on what’s happening in your community. They can help you to keep socially active and maintain your independence.

A Community and Care Co-Ordinator can help you to find your way around the system which can often seem complicated and confusing.

Here are some of the things they can help you with:

• Offer information about local activities, interest groups or day centres
• Signpost you to transport for appointments and other activities
• Arrange support for you or for someone you care about
• Signpost you to bereavement support
• Signpost you to organisations that can help with aids and adaptations to your home
• Help you to find a volunteer friend to spend time with you
• Signpost you to debt, benefits and financial support

Do Community and Care Co-Ordinators offer a counselling service?

Community and Care Co-Ordinators are not counsellors. They will listen to matters of concern to you and will signpost you to people in the best position to help maintain your independence.

Can I just drop into see the Community and Care Co-Ordinator when I am at the GP Practice?

Although they are based at the GP Practice, they are not on duty all the time, so they would advise you to call first to make sure they are available.

Are the Community and Care Co-Ordinators medically trained?

No, the Community and Care Co-Ordinators are non-clinical members of staff. They are here to help you with everyday problems that may affect your health and well-being and limit your independence.

To speak to a Community and Care Co-Ordinator at your GP Practice, please use the following contact details:

Tracy Morris, Drayton Medical Practice, Maer Lane, Market Drayton. She can be contacted directly on 01630 692921. There is an answerphone available if she is out of the office.

If you have difficulty in contacting your local Community and Care Co-Ordinator, please call Shropshire Clinical Commissioning Group on 01743 277557.

www.shropshireccg.nhs.uk/communitycare

This service is funded by Shropshire Clinical Commissioning Group (CCG)

At Drayton Medical Practice, our Community & Care Co-Ordinator is Mrs Tracy Morris. Her role is to offer support and guidance to patients and their families. The type of support being given is non clinical and at times may be more applicable than what a Doctor can discuss in a short consultation.

She has got a detailed knowledge of other support agencies that may be of help from the voluntary and statutory sectors. She can point you in the right direction regarding any advice about benefits you may be entitled to or health and wellbeing services that can assist your day to day living in order to stay safe and independent.

The Community & Care Co-Ordinator works in close partnership with the Doctors, who she keeps informed of any concerns or needs that the patient may have. She can also seek advice from the Doctors on the patient’s behalf.

Currently this role is only available to people living in Shropshire but it has been found very beneficial and helpful by other patients and Doctors in the county.

Any Doctor, Nurse or Health Professional can refer patients to the service.

If you would like to speak to Tracy, please contact her on the above telephone number.

We employ a team of part-time nurse specialists and part-time nursing sisters. With two being available at all surgery times. They are a multi-skilled team offering a host of services to our patients as detailed below.

To help cover annual leave and illness; We are supported by a bank nurse team with very extensive and varied skills.

Apart from Minor Illness and Minor Injuries, all nurse and HCA appointments are booked in advance, please call reception on 01630 652158 to book an appointment. Please be prepared to give a little information about the reason for your appointment so it can be made with the most appropriate member of our team.

Many of our clinics are run by our nursing team; with GP support when needed, to help in the monitoring of various Chronic Diseases and to offer specialist health advice.

The nursing team are supported by Health Care Assistants and Phlebotomists, who assist in various other health care duties such as taking blood samples, BP monitoring, ECGs, carrying out New Patient and NHS Health Checks and chaperoning a GP during a Minor Operation.

More details on the nursing team can be found in our Meet the Staff section.

Although not an exhaustive list, Nurse Lead Services include:

• Asthma/COPD (Respiratory) Management
• Bladder Scans
• BP Monitoring (routine and 24hr)
• Cervical Smears
• Chaperoning
• Childhood Vaccinations
• Coil Checks/Removals
• Contraception (advice & pill checks)
• Cryotherapy (Wart & Verrucae Removal)
• Dressings (Wound Care)
• Ear Irrigation
• ECGs
• Emergency Contraception (MAP)
• HRT Management
• Minor Ops
• Minor illness clinics
• Minor Injuries
• Nail Clippings (for lab testing)
• Phlebotomy (Blood sample taking)
• Ring Pessaries
• Spirometry (Breathing test)
• Suturing (Stitches – removal and administering)
• Theraputic Injections (Vit B12 & Zoladex)
• Travel and Adult Immunisations
• Well Woman/Man checks

Drayton Medical Practice is a non-limited partnership of 7 GPs plus 1 salaried GP

From April 2015 all patient’s are allocated a ‘named/accountable’ GP. If you wish to know your GP, please ask at reception. This does not affect your right or ability to seek treatment from any of our Doctors. The table below shows when our GPs normally run a surgery. However due to holidays, Emergency GP duty and other commitments GPs may not always be available according to this basic rota.

Please see our ‘Meet the Staff‘ Pages for Information on our GPs and more information on their qualifications and areas of interest.

Our GPs provide a wide range of family health services, including:

• Advice on health problems.
• Examinations and treatment.
• Chronic Disease Management including CHD, CVD, Asthma, COPD, Epilepsy, Thyroid Disorders, Mental Health, Chronic Kidney & Liver Disease, Diabetes and other conditions that require regular monitoring.
• Prescriptions for medicines as well as their monitoring and review.
• Referrals to other health services, specialists and social service.
• Issuing Medical Certificates.
• Emergency Appointments – for the assessment of emergency/same day appointments.
• Home Visits -When required for the care of the housebound or patients who are too ill to attend the surgery.
• Attending to the monitoring and care of residents of several care homes in our area.
• Overseeing the care and care plans of patients identified as at risk of hospital admission.
• Many of our GPs have special interests, our receptionists will be able to direct you to the most appropriate GP for your care or needs.

Each of our doctors offers full contraceptive and family planning advice in the surgery. Please see Here for information if you are thinking of starting a family. Advice about and fitting of IUDs (Coils) and implants for the purpose of contraception are also available. Dr Ganesh & Dr Sullivan run clinics for the fitting or removal of these.

Our doctors provide complete antenatal and postnatal medical services sharing these services with the Midwives. The Midwives also organise parent-craft sessions. Please consult us early in pregnancy and even earlier if planning a pregnancy.

By arrangement with your doctor, surgery for minor conditions under local anaesthetic are performed. These may include mole and skin tag removal or the injection of theraputic substances for treating a variety of conditions.

Doctors who carry out private medical examinations for patients for Employment purposes, H.G.V. Licence, P.S.V. Licence or for insurance companies, will be expected to be paid the current BMA rate at reception before carrying out the exam.

A signed acceptance of payment from the Employer/Insurance Company will also be acceptable. Patients will be charged the standard BMA rate for signing passports, medical certificates, Holiday cancellation forms, fitness for travel, etc.

More information and pricing can be found in this section of the website.

We are currently unable to offer any travel vaccination clinics due to staff shortages. If you are travelling in the next few months, please use the Web to search for alternative travel vaccination clinics nearby.

We apologise for any inconvenience this may cause, but circumstances are out of our control.

Please note this service is only available to registered patients at Drayton Medical Practice.

Our specialised nurse runs weekly clinics offering travel advice and the necessary immunisations. Travellers should try to enquire at least 6 weeks prior to departure. Due to high demand, we may not be able to offer a timely appointment. During peak times, you may be advised to look elsewhere for travel and vaccination advice and immunisation.

All patients need to complete the Travel Advice form below. This means one for every child or adult who are travelling. Once the forms are submitted and have been reviewed by our Travel Nurse. You will be contacted with an appointment.

The surgery is able to offer the Yellow Fever vaccination at an additional cost. There may be some additional costs for some other vaccines and prescriptions.

For further information on travel vaccines please visit: https://www.nhs.uk/conditions/travel-vaccinations/ and for advice on foreign travel based on destination, please see: https://www.fitfortravel.nhs.uk/destinations.

This form is currently closed for submissions.

The Child Health Clinic in run on a Friday morning by Dr Ganesh & Dr Cooper on alternating weeks.

This is where each new baby receives their first immunisation from the age of 8 weeks onwards. The Doctor also gives the baby an 8 week examination. This includes checking hips, heart and vision as well as discussing feeding methods, measuring their weight and dealing with any other concerns the parents may have.  

At the Practice we run two Child Immunisation clinics per week. These clinics offer all scheduled childhood vaccines to children under the age of 5 years.

Appointments are made direct from Longbow House and a letter is sent out to inform patients of all the details. If you are unable to attend the Immunisation Clinic, please remember to call and tell us and we will try to rearrange the appointment to a time and date that would suit you better. If your child is unwell they will not be able to have their immunisation so please call to rearrange their appointment.

When attending the Immunisation Clinic please remember to always bring the child’s Red Book with you to ensure all records are kept up to date.

We run a GP lead fortnightly mental health session at the practice, specifically to review and manage the physical and mental health of patients with severe mental health needs and those with learning disability.

These sessions include GP visiting the 3 learning disability residential homes in our catchment area – 4 Maer Lane, Beulah House & New Barn at Goldstone, that include carrying out physical health checks, clinical management, flu jabs and communication with LD specialist services.

Patients with schizophrenia and psychotic illnesses have a higher incidence of physical disease that the general population and so we feel it is important to respond to this in a proactive way, that can include home visiting.

In order to allow protected time to this group of high risk patients, this session is only available via GP referral. Patients with mental health needs can of course book an appointment with any GP via the usual appointment system. 

Dr Matthee & Dr Ganesh specialise in Diabetes and run regular clinics. Patients will be sent an annual invite to attend the clinic and must have had an up to date blood test prior to attending their review.

Asthma

An asthma review is an opportunity for you to talk about your condition with a specially trained nurse and discuss how you can be in control of your asthma.

We will write to you to remind you to come for your yearly asthma review. You should also have a review following an asthma flare-up, a change in medication or a gradual worsening of your symptoms.

However in a sudden flare-up or emergency, please seek immediate medical help.

At the review we will ask about your medication and check your inhaler technique (please bring your inhalers to the appointment). We will ask about your asthma symptoms during the day, during the night and during your usual activities.

We will measure your peak flow (a simple breathing test) and we will discuss with you any changes to your asthma management. We will also discuss with you how to cope and recognise a flare-up of your asthma and answer any questions you may have.

As well as asthma reviews we carry out tests to diagnose asthma. We offer advice and support to you and your family if you have been newly diagnosed.

Let us help you to be in control of your asthma.

Chronic Obstructive Pulmonary Disease (COPD)

The aim of the COPD review is to offer interventions to help you cope with your condition on a day to day basis.

We will write to you to remind you to come for your yearly COPD review. You should also have a review following a flare-up of your COPD.

At the review we will discuss how you are coping with your condition and offer advice and support for your physical, emotional and practical needs. We will measure your lung function and check your inhalers and other medication.

Please bring your inhalers to the appointment.

We will discuss breathing exercises, pulmonary rehabilitation and other coping strategies. Finally we will discuss with you what to do when you have a flare-up of your COPD.

We also carry out tests to diagnose COPD and offer advice and support to you if you have been newly diagnosed

We want to help you cope with your COPD on a day to day basis.